Benchmarking

A number of education institutions use benchmarking as a means of comparing their operations with that of others to help determine potential areas for improvement, highlight areas where they can learn from others and identify where issues need to be investigated.

In the international education sector education providers use various benchmarking activities, tools and research providers depending on their sector, networks, budget and priorities. Following are some of the benchmarking tools adopted by various Australian education providers:

• Australian Universities International Directors' Forum (AUIDF) Benchmarking:
  • International Office Operations
  • Outbound Mobility
• International Student Barometer (i-graduate)
• TAFE benchmarking of international office operations (Strategic Policy Research Education – SPRE)

Call to IERN Members

Benchmarking is a robust means to determine strengths and weaknesses in operational performance. Can more be done through the IERN to develop a more coordinated and cohesive approach to benchmarking across the Australian international education sector? Visit the IERN blog to share your views.